Admiral

Client
Overview

Our client, a FTSE100 organisation and leading provider in the insurance industry, sought to redefine its operations with a digitally-focused approach, and a vision that goes beyond the traditional insurance services. embracing network transformation as part of its journey. Aiming to deliver seamless, secure, and responsive digital services, the organisation prioritised infrastructure modernisation, enhanced security, and focused on the rising significance of infrastructure in ensuring customer satisfaction and meeting regulatory compliance in line with its strategic goals.

Challenge

Technical and Operational Obstacles

The legacy network infrastructure, which served over 15,000 users across multiple UK and international locations, had developed in a piecemeal manner over time. This setup led to inconsistent documentation, reliance on longstanding employees for operational knowledge, and suboptimal network security. The infrastructure's limitations not only impeded scalability but also risked compromising security, particularly for remote work applications.

Resource and Talent Gaps

With digital transformation accelerating, sourcing skilled resources and aligning teams across dispersed locations presented further challenges. The economic climate also placed pressure on the client to maintain strict budget control while upgrading capabilities, requiring a solution that balanced operational efficiency with cost-effectiveness.

Regulatory and Security Pressures

Compliance and data security were significant priorities. Ensuring regulatory adherence while updating legacy systems necessitated an innovative, secure-by-design approach that would also ease the ongoing compliance burden for IT teams.

Solution

Network Transformation and Security Design

VCG engineered a transformation centred on future-ready, cloud-enabled infrastructure tailored to meet the client’s operational and regulatory demands. Key elements included:

Strategic Network Design

A scalable, secure network architecture was developed, integrating both fixed and wireless Cisco solutions to support remote and office-based operations.

Zero Trust Security

With AI-driven threat detection and policy automation, VCG applied a zero-trust approach, authenticating all users and devices consistently and protecting against evolving threats.

Seamless Hybrid Work Enablement

The infrastructure was designed to support hybrid work environments, centralising and standardising network policies across locations, ensuring security, and facilitating rapid application deployment via Software Defined Networking (SDN).

Enhanced Compliance and Lifecycle Management

To maintain compliance and operational efficiency, VCG embedded lifecycle management principles, offering continuous monitoring, performance tuning, and regular upgrades. This approach ensured the client’s network infrastructure remained aligned with business goals, regulatory requirements, and technological advancements.

Automation and AI Integration

Automation reduced manual tasks and enabled proactive IT operations. AI-driven network analytics provided insights into performance and security, allowing predictive adjustments to network settings for optimal performance. This setup minimised the risk of human error and enhanced responsiveness, helping the client to maintain high service levels during and after the transformation.

“Everything is secure by design now. Security is everybody’s responsibility”

Head of Platform Services, Insurance

Outcomes
and Benefits

Deeper Insights

Operational Efficiency and User Experience

With automated network management, IT teams are freed from routine tasks and can focus on strategic initiatives. Improved application deployment speeds and resource allocation bolster customer-facing operations, enabling faster response times and better service delivery.

Regulatory Confidence

The network's secure-by-design and compliance-integrated framework simplified regulatory adherence, easing audit processes and reducing compliance costs.

Productivity and Cost Efficiency

Reduced downtime and proactive IT management translated into significant productivity gains and cost savings. The client now realises an efficient balance of resource use and a scalable model for future growth.

Conclusion

VCG’s tailored, agile approach to network transformation has enabled the organisation to navigate challenges in security, scalability, and compliance with confidence. The network transformation project not only delivered an optimised, resilient infrastructure but also fostered a stronger, more proactive IT environment, aligning seamlessly with the business goals of secure, agile operations. Positioned for future growth and digital transformation, the insurer’s network now provides a foundation for technological innovation and continued success.

Ready to Transform
Your Network?

Take your business forward with a modern, secure, and scalable network infrastructure. Partner with VCG on a transformation journey that drives innovation and positions you for long-term success.